Error messages
Below is a list of common errors. When sending an email, errors returned may be directly related to email sending issues. Please refer to a list of Common SMTP Errors for more specific information.
| Error | Details |
|---|---|
| 400 | Bad Request - Something in the payload is incorrect. |
| 401 | Unauthorized - The access token was not included in the API call. |
| 403 | Forbidden - The object is not accessible to the client TID Identity performing the request. |
| 404 | An object with the specified ID was not found.For new applications/users, you may get this error when trying to view a procedure that was shared with you if you have not successfully completed a call to the Pegasus API. The Pegasus API uses implicit authentication to register the client upon initial connection. To resolve the error, complete a call (e.g., list procedures) and request that the procedure owner update theshared_withvalue to include your application/username. |
| 422 | Unprocessable Entity - This can be caused by any condition that prevents the request from being processed successfully. Conditions include: incorrect state for the operation and missing parameters.If you are trying to share an procedure with a new application/user, they may have not successfully completed a call to the Pegasus API. The Pegasus API uses implicit authentication to register the client upon initial connection. To resolve the issue, request that they complete a call (e.g., list procedures) and try again. |
| 5xx | The server failed to fulfill a request. This is a system level issue. It may be intermittent and resolved after a retry. If the issue persists, contactsupport@trimbledata.com. |