Support

Support Ticket

Access our support portal from our Support page. Use the keyword API Cloud in the Impacted Service when you raise an incident/service request in the Trimble Cloud Support Portal to quickly expedite the triage.

Support Email

Email the support group with general questions and support requests cloudplatform_support@trimble.com.

Service Status

To check for service outages, go to the Trimble Cloud Status Page. This covers both partial and major outages and includes incident status notices and root cause analysis.