Standard Gateway Errors
Authentication Failure
| Cause | Resolution |
|---|---|
| Missing Credentials | Required authentication credentials were not provided in the request. Please check API documentation and provide valid Authorization headers. |
| Access Token Expired | Indicates that the access token used for authentication has expired and needs to be refreshed or replaced. |
| Invalid Credentials | Invalid or incorrect Credentials provided in the request. Please check if you are generating token from valid application with subscription for the api that is being consumed. |
| The subscription to the API is inactive | Please check whether the application that is used to generate token is subscribed to the API. |
Too Many Request
| Cause | Resolution |
|---|---|
| Too Many Requests | Indicates that the client has sent too many requests in a given amount of time. Please wait for few minutes and try again. |
Backend Connection Failure
| Cause | Resolution |
|---|---|
| Error Connecting to Backend | Indicates that the gateway is unable to establish a connection with the backend server. Please check if the backend is up and running. |
Gateway Timeout
| Cause | Resolution |
|---|---|
| Gateway Timeout | Indicates that the gateway did not receive a timely response from the backend server. Please reach out to the API Provider to ensure that the backend server is performing well and can handle the incoming requests. |